customer service
Knowing your demographic
The better any business knows its customers, the better it can satisfy their needs – and an often overlooked way…
You can't beat progress: How to make the most of the millennial generation
The Millennial generation and their smart phones are quickly redefining the ‘guest interface’ aspect of foodservice in the casual dining,…
Don’t forget about the name tag
The food service industry relies on prompt, courteous and attentive service. If the customers have no idea who their servers…