Bettina Massenbach

Watch: FCSI’s Optimize for Success roundtable video on ‘Process’

On Wednesday June 15, 2022, two leading FCSI Europe, Africa and Middle East (EAME) consultants, plus Peter Helm, Head of MKN Innovation and Digitalization…

Socially distant dining: planning ahead

On the harbourfront of Amsterdam, the Netherlands, diners sit in little glasshouses and waiters, wearing protective clothing and visors, proffer…

Covid-19 regional view: Europe, Africa and the Middle East (EAME)

Three months on from the initial outbreak, Covid-19 is still wreaking havoc on the foodservice industry. Much of the Middle…

FCSI Germany-Austria: 20 years young

Last week, FCSI Germany-Austria celebrated its 20-year anniversary as a country unit in style with a congress, inspirational local tours…

Walk it like you talk it: consultants address McDonald’s, ethics and brand values

On 3 November, McDonald's Corporation fired its president and chief executive officer Steve Easterbrook for having a consensual relationship with a…