UNOX has appointed Eric Holder as national director of service, reinforcing the company’s commitment to exceptional customer support and long-term service excellence.
In his new role, Holder will oversee all aspects of service operations, ensuring efficiency, consistency and quality in customer support. He will be responsible for managing and developing the UNOX service team, optimizing response times and enhancing technical training programs.
Quality assurance
Holder brings more than 20 years of experience in the commercial kitchen equipment industry, with expertise in project planning, sales growth, technical service and quality assurance. In his previous roles at Marcone and Marra Forni, Holder has successfully led service teams, expanded service networks and driven significant revenue growth.
“Eric’s extensive industry experience and leadership in technical service will be instrumental in strengthening our customer relationships,” said Derrick Richardson, President and CEO of UNOXNorth America. “His strategic approach to service excellence aligns with our mission to provide reliable, high-quality customer solutions, and we are excited to have him on board.”
About UNOX:
UNOX is a global leader in professional cooking solutions, renowned for its commitment to culinary excellence and innovation. Focusing on quality, reliability, and sustainability, UNOX offers a comprehensive range of cutting-edge combi and speed ovens designed to empower chefs and culinary professionals worldwide. Leveraging decades of expertise, UNOX continues to push the boundaries of culinary innovation, delivering efficient solutions within the foodservice industry. For more information, visit https://www.unox.com/us_us/.
