2017 Symposium

About the Symposium
Agenda & Presentations
Session Descriptions
Pictures from the Symposium – download and save at no charge
The NAFEM Show
Thank you to our Sponsors!
Questions

About the Symposium

FCSI The Americas kicked off the Symposium at Sea World on Tuesday, February 7, where attendees had access to a dedicated roller coaster and a pleasant event space to network and have fun with other attendees. The following day attendees enjoyed a full day of education and networking at the Orange County Convention Center in Orlando.

Agenda

Session Descriptions

Tuesday, February 7
Opening Party – Sea World
Wednesday, February 8
Breakfast & Opening Comments
FCSI Update
Keynote – FBI Negotiation Secrets for Breaking Bad Communication Habits		Chris Voss
Networking Break
Breakout – AIA Contracts – Update and Overview	Presentation	Dick Eisenbarth, Steve Carlson, Scott Reitano
Breakout – Communication Secrets of An FBI Hostage Negotiator		Chris Voss
Networking Break
Breakout – Win More Work – the Proposal Process	Presentation	Kathleen Held, Susan Merrigan
Breakout – Away with the Tray – a Makeover for Senior Living Foodservice	Presentation	Jaclyn Morgan
Lunch
Breakout – Getting Higher Fees in an Ultra-Competitive Market	Presentation	Brad Wilson
Breakout – Master the NAFEM Show Floor	Presentation	Jack Scott Eric Norman, Brent Hall
Networking Break
Keynote – Charting the Course Through Demographic Change		Ken Gronbach
NAFEM Opening Party